So… Scott followed up with Samsung today about getting our dead-on-arrival or maybe rather leaking-on-arrival washer that we’ve really not been able to use for the past two weeks since it arrived.

So we’ve got the approval to replace the washer.  Yay!

It’s going to take 2 to 4 weeks to replace said washer.

WTF?!

Even the place where we bought the appliances from says, “WTF?”  So off Faulkner’s go to talk to their rep and go to bat for us.  Faulkner’s said, “Give us 15 minutes.”